Patient Care Coordinator (Jackson, MS)

Job description

<div class="content-intro"><p><strong>About Us</strong></p>
<p>Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!</p></div><p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>Ennoble Care is seeking a full-time <em>Patient Care Coordinator</em> to join our team in an office-based setting in the <em>Jackson, Mississippi</em> area. This role is an integral, in-office member of our clinical care team, working alongside fellow Care Coordinators and collaborating with Ennoble Care providers within a family-practice-style model of care.</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>While not patient-facing, the position plays a critical role in supporting patient-centered care coordination, documentation, and communication, helping ensure continuity of care and timely follow-up across care settings.</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>At Ennoble Care, we foster a positive, respectful culture rooted in teamwork, where individuals are valued and encouraged to do meaningful work while maintaining a healthy work-life balance. We support internal advancement and long-term career growth based on performance, organizational needs, and role availability.</strong></span></p>
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<p data-start="82" data-end="106"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong data-start="82" data-end="106">KEY RESPONSIBILITIES</strong></span></p>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="axa0hz" data-start="108" data-end="280"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Coordinate and manage patient care activities through Ennoble Care’s electronic medical record (EMR) system, supporting continuity of care and positive patient outcomes</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="5og9mo" data-start="281" data-end="516"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support day-to-day clinical workflows by assisting with referrals, laboratory orders and follow-up, medication refill requests, durable medical equipment (DME) coordination, and other care coordination tasks</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="kdsgp4" data-start="517" data-end="696"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Maintain frequent communication with patients, providers, families, and interdisciplinary teams to address patient needs, resolve barriers to care, and ensure timely follow-up</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="16gsfp8" data-start="697" data-end="861"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Document all patient interactions accurately and communicate changes in condition, concerns, or urgent matters promptly to the appropriate clinical team members</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="crv3zr" data-start="862" data-end="1039"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Demonstrate professionalism, empathy, strong organizational skills, and excellent customer service while effectively managing multiple priorities in a fast-paced environment</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="xnxnjk" data-start="1040" data-end="1216"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Utilize EMR systems, secure email, Microsoft Office, telephone systems, and other office technology while contributing positively to daily operations and team collaboration</span></li>
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<p style="line-height: 1;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong data-start="82" data-end="106">QUALIFICATIONS</strong></span></p>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="10thmvy" data-start="20" data-end="71"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Legally authorized to work in the United States of America</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="7c7d5i" data-start="72" data-end="166"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Minimum of 1 year of experience in a clinical and administrative <span style="text-decoration: underline;">or</span> care coordination role within a healthcare setting</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="voi6cg" data-start="167" data-end="321"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Highly preferred: Experience supporting providers, coordinating patient care, and/or working in a medical office/family practice setting</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Comfortable spending a significant portion of the day on the phone communicating with patients/families and care teams</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Demonstrates professionalism, compassion, empathy, and exceptional customer service with a patient-centered approach</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong organizational, documentation, and time-management skills with the ability to multitask and manage multiple priorities in a fast-paced environment</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Professional communication skills across phone, email, Microsoft Teams, and in-person interactions</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Proficient in Microsoft Office applications, including Outlook, Word, and Excel, and comfortable learning new technologies and EMR systems</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Ability to adapt positively to change, work collaboratively as part of a team, and continuously learn new skills</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="1gvdhd8" data-start="913" data-end="1010"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Must be able to work full-time, Monday through Friday, 8:30am to 5:00pm CST, on-site/in-office in Jackson, MS</span>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="1myo7y6" data-start="1011" data-end="1069"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">No weekends, evenings, nights, or on-call requirements</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="1myo7y6" data-start="1011" data-end="1069"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Seven (7) company-paid holidays annually</span></li>
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<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;" data-section-id="1myo7y6" data-start="1011" data-end="1069"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Must successfully complete a background check</span></li>
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<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong data-start="82" data-end="106">Starting Pay Rate: $18.00/hr</strong></span></p>
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<p> </p>
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<p style="text-align: center;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><strong>We appreciate your interest in joining Ennoble Care, </strong></span></p>
<p style="text-align: center;"><span style="font-size: 10pt; font-family: helvetica, arial, sans-serif;"><strong>where <em>To Care is an Honor</em></strong>❤️</span></p>
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<p> </p><div class="content-conclusion"><p><strong>Full-time employees qualify for the following benefits:</strong></p>
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<li><span class="ui-provider a b c d e f g h i j k l m n o p q r s t u v w x y z ab ac ae af ag ah ai aj ak">Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. </span></li>
<li>Paid Time Off</li>
<li>Paid Office Holidays </li>
</ul>
<p><strong>All employees qualify for these benefits:</strong></p>
<ul>
<li>Paid Sick Time</li>
<li>401(k) with up to 3% company match</li>
<li>Referral Program</li>
<li>Payactiv: pay-on-demand. Cash out earned money when and where you need it!</li>
</ul>
<p><strong><span data-teams="true">Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.</span></strong></p>
<p><em>Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against </em><em>protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national </em><em>origin, religion, disability, and veteran status. </em></p></div>