Technical Consultant - Insight Cash

Job description

Implementations and upgrades. Configure CCT applications for new client environments and version upgrades. Build and validate the integrations that connect our platform to the systems a property already runs. Document configurations, data flows, and client-specific customizations well enough that the next person can pick it up cold.

Production support. Own technical tickets end to end — reproduce, isolate, resolve, document. Perform root cause analysis on data discrepancies and integration failures across connected casino systems.

Code and configuration. Write performant SQL for data retrieval, reporting, and troubleshooting. Read and write XML for application configuration. Apply working knowledge of C# for integration and customization work. Check your code in and use Git properly.

Cloud migration. Support workloads across on-premise and AWS environments as clients move. Learn cloud-native patterns for deployment, data movement, and monitoring, and help build the practices the team will run on for the next decade.

Knowledge and tooling. Contribute to the team knowledge base as you learn. Use AI deliberately — to generate code, diagnose problems, and automate the repetitive parts — and take responsibility for validating what it gives you.

You own your environments. Not a queue you pull from. Specific clients, specific systems, yours to know better than anyone else. You will be in production in your first month.

The twenty-minute rule. Spend twenty minutes on a problem before you escalate — then escalate with what you found, not with what you could not find. A small thing that says a lot about how the team operates.

Short path to the decision. Small team, few layers. If something in the process is wrong, you raise it and it changes. Senior and Principal consultants sit next to you, not above you.

The work has to be right. Real money moves through what we configure. Nothing here is low-stakes, and the people who like this job are the ones who find that motivating rather than nerve-racking.