Sales Operations Analyst I

Job description

Who We Are

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Base Pay Range:

As a Sales Operations Analyst I, your essential job functions will include the following:

Gather, Manage and Understand Data

• Define the goals of analysis activities, and coordinate the collection of appropriate data from databases—understand and assess business situations from an information perspective
• Evaluate, improve, and build on existing information schemas—work to make operations data accessible and useful across the sales team
• Collaborate with sales team members to identify and pursue performance opportunities

Reporting & Support

• Interpret reports and assist sales staff and sales management in understanding underlying data and analysis
• Support the account maintenance process to ensure all information is accurate and available
• Maintain & audit critical sales data through the appropriate IT systems and departments
• Take ownership of assigned areas for reporting and analysis
• Internal end-user point-of-contact for ad hoc information requests—assemble and distribute operational reports and performance metrics
• Support the automation of reporting, and the building of new metrics and dashboards
• Support the sales team with data questions and/or issues that need resolution

Facilitation and Implementation

• Work collaboratively with members of the sales team to analyze data and possible implications - what's the situation mean & what to do
• Contribute to the evaluation and development of new capabilities
• Assist with initiatives to enhance, improve or correct system functionality
• Participate in the development and pilot of sales processes, approaches and methods to understand what works and help determine long term solutions to support the sales team
• Help facilitate group meetings, coordinate feedback, testing and promotion in support of projects

Other Duties as Assigned

Position Requirements

• Bachelor’s degree required, preferably in Business, Mathematics, Engineering or related field
• 1-2 years of experience in a related field preferred
• Ability to work as a team player towards mutual goals
• Well organized, self-starter who eagerly approaches new challenges
• Demonstrates good interpersonal, verbal and written communication, and time management skills
• Ability to deliver under tight deadlines in rapidly changing business environment
• Proficient in MS Office (Excel, Word, Power Point)
• Experience with programming languages for statistics and automation (R or Python) is a plus
• Familiarity with data-access languages (SQL, SOQL) is a plus
• Familiarity with OBIEE, Salesforce or Google Analytics platforms is a plus

Competencies Required

• Problem Solving
• Agility
• Initiative
• Communication
• Relationship Building

Physical Job Requirements

• Continuous viewing from and inputting to a computer screen
• Sitting for long periods of time
• Travel as necessary, <10%

Drug Policy

• Dealer Tire is a drug-free environment.  All applicants being considered for employment must pass a pre-employment background check, drug screening before beginning work.

This position is targeted to be closed on:

Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length-of-service requirements. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement: Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. 

*ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.