Clerical Assistant - Workers' Compensation

Job description

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

Our Clerical Assistant will serve as a key member to our busy Workers’ Compensation law office of remote Attorneys and staff. This individual will be responsible for assisting six Attorneys with day-to-day clerical duties. The Clerical Assistant will communicate with the Attorneys, business partners, courts and opposing counsel in litigated matters.

WORK ARRANGEMENT

• This position is a remote work opportunity, with the expectation of coming into our Brea, CA office as business needs arise.
• Preferred locations: Orange County, Corona, Whittier

RESPONSIBILITIES

• Responsible for providing effective, accurate, and timely legal clerical support to assigned attorneys and assisting with overall office operations
• Schedule and coordinate depositions, cross-examinations, including rescheduling
• Schedule and coordinate Agreed Medical Evaluations (AMEs) and Panel Qualified Medical Evaluator (PQME) appointments
• Prepare and serve Minutes of Hearing (MOH) and Notices of Hearing
• Manage critical file details to support optimal case outcomes
• Adhere to all applicable file-level workflows, Standard Operating Procedures (SOPs), and file support standards
• Ensure compliance with all court and administrative body rules and requirements, including electronic filing
• Monitor and manage incoming e-faxes and the electronic service mailbox
• Process and manage lien packets
• Comply with Orders to Produce records from non-medical lien claimants
• Respond to subpoenas and records requests in a timely manner
• Collect, organize, and maintain medical records
• Schedule Informal Settlement Conferences (ISCs)
• Research and investigate returned or undeliverable mail
• Maintain accurate case documentation and update electronic file records as required.

QUALIFICATIONS:

• High School Diploma is required, a college degree is preferred
• Minimum of 1 year of California administrative support experience preferred
• Minimum of 1 year of Workers’ Compensation, legal support experience required
• Basic knowledge of legal terminology is a plus
• Ability to effectively manage multiple projects and competing priorities
• Effective time management skills with the ability to independently navigate a high- volume environment
• Strong organizational skills, attention to detail, and the ability to work efficiently
• Ability to work within strict deadlines, set priorities and effectively handle shifting priorities
• Demonstrated ability to handle confidential and sensitive information with discretion and professionalism
• Use diplomacy in written and verbal communication with internal/external clients
• undefined

WHAT ELSE CAN YOU TELL ME?

• For full-time, occasional, part-time or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 10Mbps/75Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.

How We Focus on Your Wellbeing: ​

• Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1. ​
• 25 days paid time off in your first full year and Paid Holidays
• Click on this link to learn more about our comprehensive benefits package and award-winning well-being program: https://www.thehartford.com/careers/benefits  
• Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support   your career development (subject to additional requirements)​
• Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster

• Paid volunteer opportunities​

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

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