Finance & Operations Intern - Marketing & Communications Department

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Compensation Overview

The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. 

Salary Range

Who you’ll work with

You will collaborate with teams across the Enterprise Marketing & Communications division, including Enterprise Integrated Marketing, Communications, Finance & Operations, and Enterprise Customer Experience. You will see how each function contributes to the business and build a network across the division.

What you’ll do and what you’ll learn

Responsibilities are assigned as time permits and will vary based on department priorities.

Finance Support and Analytics (primary focus)

• Support invoice processing and reconciliation

• Help maintain financial tracking and reporting documentation

• Review and validate financial data to ensure accuracy and completeness

• Analyze spending and budget trends, and help translate findings into clear takeaways for the team

• Coordinate with internal business partners on departmental financial activities

What you’ll learn: How a department budget is managed day to day, how to validate and interpret financial data, and how to use analytics to spot trends, flag variances, and support sound business decisions.

Marketing Operations and AI-Enabled Ways of Working

• Use Workfront and AI-enabled tools to improve project intake and workflow efficiency

• Track project requests, timelines, and deliverables

• Support operational reporting and data analysis

• Contribute to process improvement initiatives and documentation of best practices

• Assist with quality review and maintenance of operational records and project data

What you’ll learn: How projects move from request to delivery, how operational and financial data connect, and how to apply AI as a thought partner to analyze information, strengthen deliverables, and streamline routine tasks, with the judgment to check results for accuracy and quality.

Engagement & Integration Initiatives

• Support planning and coordination of team events, workshops, and recognition programs

• Assist with internal communications and employee engagement activities

• Contribute to the development and maintenance of employee intranet content

• Help monitor engagement metrics and identify ways to improve participation and awareness

• Assist with the community newsletter and employee recognition program

• Support community training and development initiatives, including workshop planning, coordination, and communications

What you’ll learn: How to plan and run events, write for an internal audience, manage digital content, and use data to measure and improve engagement.

What you’ll gain

• Hands-on experience in financial operations, reporting, and analytics within a large corporate finance team

• A clear view of how finance and marketing operations partner to manage projects and budgets

• Practical skill in turning financial and operational data into insights and recommendations

• Confidence using AI-enabled tools responsibly to work smarter and sharpen your thinking, a skill employers increasingly value

• Working knowledge of Workfront, AI-enabled tools, and the Microsoft suite

• Exposure to division leaders and a professional network across Travelers

• Experience you can point to on a resume and discuss in future interviews

Applications and systems used

Required: Microsoft products (Excel, PowerPoint, Word, Outlook, etc.), with proficiency in Excel

On the job Learning: Workfront; AI-enabled tools

What Will Our Ideal Candidate Have?

• Preferred Cumulative GPA of 3.0 or greater.

What is a Must Have?

• Pursuing or Obtained a Bachelor's or Master's degree.