Product Owner, Specialist-1

Job description

What if your next role could help someone retire with confidence, make a smarter financial decision, or feel more in control of their financial future?

That's the challenge and opportunity within Vanguard's Financial Wellbeing Product Family.

Our team is redefining how participants engage with their finances by delivering digital experiences that transform complex financial decisions into clear, actionable next steps. We serve as a critical enablement layer across the participant journey, connecting saving, investing, retirement readiness, financial guidance, and emerging AI-powered experiences to help participants achieve better outcomes.

As a Product Manager, you'll work at the intersection of participant needs, business strategy, and digital innovation, helping shape the experiences that guide participants through some of the most important financial decisions of their lives.

This role offers a unique combination of enterprise influence and hands-on product leadership. One day you may be defining the vision for a new guidance experience, and the next partnering with cross-functional teams to solve complex challenges, prioritize investments, and bring innovative solutions to market.

If you're energized by solving meaningful problems, passionate about customer outcomes, and excited by the opportunity to shape the future of digital financial wellbeing, we'd love to hear from you.

Core Responsibilities:
1. Leads digital product management activities for multiple digital products, or one strategic product.
2. Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
3. Coaches digital product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
4. Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
5. Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
6. Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
7. Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
8. Participates in special projects and performs other duties as assigned.

Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of five years related work experience. Two years leading large cross-functional teams on major organizational projects preferred.

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.